Terms of Service

Welcome to SOLCHILL. By accessing or shopping on our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. Please review them carefully before placing an order.

Website Use

Our website is intended for lawful use only. You agree not to misuse the website, interfere with its operation, or engage in any activity that could affect other users' experience.

We reserve the right to refuse service or restrict access to anyone who violates these Terms.

Customer Accounts

Creating an account is optional, but if you choose to register, you are responsible for ensuring that your information is accurate and up to date.

Please keep your login credentials secure. Any activity carried out under your account is your responsibility. If you suspect unauthorized access, kindly notify us as soon as possible.

Orders

Once an order is placed, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

SOLCHILL reserves the right to decline, cancel, or limit any order due to pricing errors, stock availability, suspected fraudulent activity, or any other reasonable circumstances. If payment has already been made, an appropriate refund will be arranged where applicable.

Product Information

We make every effort to present our products as accurately as possible.

Please note that actual colours may differ slightly due to lighting or screen settings. Product measurements may also vary slightly because they are measured manually.

Ownership of Content

All content available on this website, including photographs, graphics, logos, product descriptions, and other materials, belongs to SOLCHILL unless otherwise stated.

No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

External Websites

For your convenience, our website may contain links to external websites or services. These websites operate independently from SOLCHILL, and we are not responsible for their content, security, or privacy practices.

Limitation of Responsibility

To the fullest extent permitted by law, SOLCHILL shall not be responsible for any indirect, incidental, or consequential losses arising from the use of this website, delays, technical issues, or the purchase of our products.

Changes to These Terms

We may revise these Terms of Service from time to time to reflect updates to our business or legal requirements. Any changes will take effect once published on this page.

By continuing to use our website after any updates, you agree to the revised Terms.

Applicable Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Malaysia. If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain valid and enforceable.

Contact

If you have any questions regarding these Terms of Service, please feel free to contact our customer support. We are always happy to assist you.